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Project overview
An 8×2 Interactive Centerpiece for a Modern Museum
The museum commissioned a large, interactive centerpiece to enrich visitor engagement. The brief required a highly responsive multi-touch video wall, able to run in a bright public space, support multiple simultaneous users, and be installed and operational quickly with minimal downtime. DISPLAX delivered a modular 8×2 TILE Pro solution that met these needs and went live the same day.
Project overview
An 8×2 Interactive Centerpiece for a Modern Museum
The museum commissioned a large, interactive centerpiece to enrich visitor engagement. The brief required a highly responsive multi-touch video wall, able to run in a bright public space, support multiple simultaneous users, and be installed and operational quickly with minimal downtime. DISPLAX delivered a modular 8×2 TILE Pro solution that met these needs and went live the same day.
The challenge
Delivering a large-scale interactive video wall in a public museum space
Large video-wall projects for museums and public spaces present a specific set of constraints and risks:
Bright ambient light and reflections: displays must remain readable and interactive in well-lit environments.
Large scale + bezel alignment: uniformity, color/brightness balance, and mechanical alignment across many tiles is critical.
Multi-user, reliable touch performance: the wall must register many simultaneous touches with low latency and consistent accuracy.
Short installation windows: museum openings and public schedules often require fast, reliable installs.
Integration & maintenance: the solution must be easy to integrate with existing systems, simple for staff to operate, and robust for 24/7 public use.
These are common challenges in video-wall deployments and must be addressed through both hardware and process (planning, testing, calibration).
The challenge
Delivering a large-scale interactive video wall in a public museum space
Large video-wall projects for museums and public spaces present a specific set of constraints and risks:
Bright ambient light and reflections: displays must remain readable and interactive in well-lit environments.
Large scale + bezel alignment: uniformity, color/brightness balance, and mechanical alignment across many tiles is critical.
Multi-user, reliable touch performance: the wall must register many simultaneous touches with low latency and consistent accuracy.
Short installation windows: museum openings and public schedules often require fast, reliable installs.
Integration & maintenance: the solution must be easy to integrate with existing systems, simple for staff to operate, and robust for 24/7 public use.
These are common challenges in video-wall deployments and must be addressed through both hardware and process (planning, testing, calibration).
The solution
How DISPLAX handled it
Design & planning
Pre-installation engineering: tiled layout drawings, structural mounts, cable & power routing, content mapping, and safety checks were completed before arrival. This reduced on-site decisions and shortened the install window.
Pre-staged tiles and accessories in the truck: modules were tested and labeled for fast swap/stack during installation.
Modular TILE hardware
TILE’s modular approach enables precise mechanical alignment and simplified electrical / signal daisy-chain connections. This modularity is essential in large arrays to reduce complexity and speed installation.
High optical clarity & ambient performance
PCAP bonding and optical design preserve display brightness and clarity: critical in bright museum spaces so content stays vivid and touch remains accurate. (PCAP also minimizes internal reflections compared with non-bonded alternatives.)
Multi-touch reliability & low latency
TILE’s PCAP implementation delivers consistent, low-latency multi-touch capability so multiple visitors can interact simultaneously without performance issues. Firmware tuning and testing were performed before handover.
Calibration & colour / brightness uniformity
After mechanical alignment, we ran calibration routines to equalize brightness and color across all panels, using built-in tools and test content to ensure uniformity. Ongoing calibration is part of the recommended maintenance plan for large arrays.
Power, signal, and cabling best practice
Power distribution was planned to avoid bottlenecks and to provide clean switching and protection. Signal routing minimized latencies and ensured smooth content playback across the entire matrix. Pre-wired cable looms and discrete labeling saved time on site.
Simple handover & staff training
On completion we ran user acceptance tests with museum staff, delivered a short training session, and provided documentation so the team could operate and maintain the wall independently.
“This project proves how TILE makes large-scale interactive video walls fast to deploy and easy to run. From delivery to operation in a single day, without compromising performance or reliability.”
Vítor Sousa, Support Director @ DISPLAX
The solution
How DISPLAX handled it
Design & planning
Pre-installation engineering: tiled layout drawings, structural mounts, cable & power routing, content mapping, and safety checks were completed before arrival. This reduced on-site decisions and shortened the install window.
Pre-staged tiles and accessories in the truck: modules were tested and labeled for fast swap/stack during installation.
Modular TILE hardware
TILE’s modular approach enables precise mechanical alignment and simplified electrical / signal daisy-chain connections. This modularity is essential in large arrays to reduce complexity and speed installation.
High optical clarity & ambient performance
PCAP bonding and optical design preserve display brightness and clarity: critical in bright museum spaces so content stays vivid and touch remains accurate. (PCAP also minimizes internal reflections compared with non-bonded alternatives.)
Multi-touch reliability & low latency
TILE’s PCAP implementation delivers consistent, low-latency multi-touch capability so multiple visitors can interact simultaneously without performance issues. Firmware tuning and testing were performed before handover.
Calibration & colour / brightness uniformity
After mechanical alignment, we ran calibration routines to equalize brightness and color across all panels, using built-in tools and test content to ensure uniformity. Ongoing calibration is part of the recommended maintenance plan for large arrays.
Power, signal, and cabling best practice
Power distribution was planned to avoid bottlenecks and to provide clean switching and protection. Signal routing minimized latencies and ensured smooth content playback across the entire matrix. Pre-wired cable looms and discrete labeling saved time on site.
Simple handover & staff training
On completion we ran user acceptance tests with museum staff, delivered a short training session, and provided documentation so the team could operate and maintain the wall independently.
“This project proves how TILE makes large-scale interactive video walls fast to deploy and easy to run. From delivery to operation in a single day, without compromising performance or reliability.”
Vítor Sousa, Support Director @ DISPLAX
Project gallery
Snapshots of the 8×2 Interactive Video Wall
Project gallery
Snapshots of the 8×2 Interactive Video Wall
Snapshots of the 8×2 Interactive Video Wall
Webinar recording
How to Set Up an 8x2 Touch Video Wall
How to Set Up an 8x2 Touch Video Wall
Key technical steps, best practices and lessons from a full-scale installation
Key technical steps, best practices and lessons from a full-scale installation
In this on-demand webinar, our technical experts walk you through how we designed, assembled, and calibrated the museum’s 8×2 TILE Pro video wall. Gain insights into everything from input configurations and daisy chaining to touch calibration and display performance under bright ambient lighting.
Webinar recording
How to Set Up an 8x2 Touch Video Wall
How to Set Up an 8x2 Touch Video Wall
Key technical steps, best practices and lessons from a full-scale installation
Key technical steps, best practices and lessons from a full-scale installation
In this on-demand webinar, our technical experts walk you through how we designed, assembled, and calibrated the museum’s 8×2 TILE Pro video wall. Gain insights into everything from input configurations and daisy chaining to touch calibration and display performance under bright ambient lighting.
